Category Archives: businesstips

Content Marketing: 12 Tips to Improve Your Business Blog

Posted on by under businesstips, content marketing, language, marketing

If you are in marketing, you certainly heard of or practice content marketing. This is the strategy of populating your blog, website and social media channels with written posts, video clips, audio clips, photos, games, infographics, etc. to attract your prospective customers, keep them coming back and start building a relationship with them. Of course, the idea is that this content is somehow related to your business.

You may think your business does not lend itself to this kind of promotion. Believe me: no matter how dry you may think your business is, there is always room to develop a content strategy for it. The efficacy of your marketing team should be measured by their ability to create such content and distribute it. In this day and age, it would be a huge mistake not to go this way. How do you expect to drive traffic to your website if you can’t offer useful information, entertainment, help or clarification about the products and services you sell?

In this blog post, we are focusing on one of the most effective kinds of content you could use on your website: blog posts. Having been an active blogger for the past 7 years, and seeing concrete results emerge from the strategy, I’ve selected 12 tips to help you improve your blog as a marketing tool:

1. Keep the blog on your website: for some kind of bloggers, there’s nothing wrong in using a public platform (such as WordPress or Tumblr) to host your blog. They have all the tools you need, and if you are prepared to pay for an upgrade, the possibilities of enhancement are unlimited. However, if you are a business, and already have a website – and especially if you sell directly through the Internet – why keep two separate sites, diverting your traffic or creating an intermediary step before your prospects reach you? Embed the blog in your main website. It will make it easier to turn prospects into leads, and convert them into buyers, if they are already there.

2. Write quality posts: blogs increase your page rank, allowing your company to appear higher in results lists of search engines. So it’s essential to avoid sloppiness. If you can’t write, hire competent writers. Everyone recognizes a good article when they read it. Have a strong and direct headline, able to capture the attention of the reader, and put a lot of effort into creating a compelling opening to your text. Grammar and spelling should be faultless. The language should be direct and simple. Paragraphs must be well ordered and clearly connected by linguistic cohesive devices. Break up long texts into smaller sections and use subheadings, lists, bullet points and italics as much as possible to guide the reader. Well written blogs, with quality articles, subject to careful Search Engine Optimization (SEO), increase your chances to do better in organic searches. Google specifically seeks to offer their clients the best possible experience in their search. The better your content, the more relevant your headlines and subheadings, the easier it will be for your business to be found on the Internet.

3. Choose an angle: many people write about the same topics. There’s nothing wrong about that. However, make sure your article is written with an original perspective. Make it personal. Base it on your own experience or the image your company wishes to project. Think brand alignment and positioning.

4. Write more frequently: quantity matters. Quality is essential, of course, but numbers also count. Therefore, the more blog posts or pages you have on your site, the bigger your visibility. Google loves freshness. Blogs which are systematically and frequently fed with new quality content gain points in their ever-changing page ranking algorithm.

5. Use images: make sure they are legal and attractive, maybe slightly controversial or funny (they must suit your positioning and brand voice. Do not steal images. Try free or paid photo libraries on the Internet, subscribe to Hubspot (they will reward you with dozens of images on certain topics as a gift now and then; or take your own pictures. Ask members of your staff to contribute their photos to an image bank everyone could draw upon at the company.

6. Write content that is fun, entertaining or inspiring: yet somehow related to your business: not all your posts need to be about your product or service. Use your blog as tool to attract prospects. Use soft sales tactics: get them to see or read something lighthearted or inspiring on your blog post occasionally. Of course, if you can subtly bridge the post to your service and product, even better.

7. Write content that helps educate your prospect: sometimes people will not even know they need a product like yours as they navigate the Web. You need to clearly show them the benefits of what you sell before they get interested. What is your product? What does it do? What problem does it solve? Why is it different? How can they use it? Where?

8. Write content to guide leads through the sales funnel: after you get the prospect’s attention, offer something else to get them even more interested: a free ebook for download, an infographics poster, a sample of your product, a visit from your rep to demonstrate the product. Do not ask them to fill in long forms to get the gift (their email address and opt-in allowing you to contact them should be enough to continue the conversation). Close the deal every step of the way. Closing doesn’t mean necessarily selling, but getting progressive commitments to the next steps along the sales funnel until you get the purchase.

9. Write content to solve your customers problems: use your blog as a troubleshooter. Transfer part of the work done by your customer service to the blog. Tutorials are a great help. You can use blog space to embed short how-to videos, slide presentations, or offer ebooks/white papers for download to help answer questions and have the clients take full advantage of the product after they purchase it.

10. Use social media sharing buttons to allow readers to share your content: people love to curate content. When they see something they like on the Internet, they immediately think of saving that for future reference or sharing it with their own audience. Make sure you make that sharing process direct and easy for them. They will be promoting your stuff to people you wouldn’t be able to reach otherwise.

11. Elicit the readers participation: unlike the days of Mad Men, the popular TV show, marketing nowadays is a two-way road. Customers wish to comment and talk to you about your product on the internet. Allow them to do so on your blog, so you can keep a closer eye on what is being said and take fast corrective measures if necessary. Invite them to a dialogue, build a community around your blog, by allowing them to post their comments and rate your post. Learn how to be cool: don’t let the compliments go to your head, but also don’t feel thrown off when you get criticisms.

12. Pomote your blog: use as many social media channels as you can to place links to your main content. These are the social media channels I find more useful to drive traffic to my blogs, ordered from the most effective to the least: Twitter, LinkedIn, Instagram, Google Adwords (paid ads),Tumblr, YouTube, Facebook (Meta). You need to try many others and start measuring to find how they work for you.

The payoff of creating and keeping a popular blog is huge. People will start thinking of you as an authority on the topics you usually write about. You will become a thought leader, to use the current buzzword for this kind of reputation. Your audience will grow through word of mouth and higher positions in search engine page results. As a consequence, you’ll slowly become a reference for the kind of service or product you offer. This is likely to have a direct impact on your bottom line.

Jorge Sette

Five Takeaways from the Book TED Talks – The Official TED Guide to Public Speaking

Posted on by under businesstips, Career advice, education, language, linguagem, Presentation skills

Founded by Richard Saul Wurman and Harry Marks in 1984, the TED conferences originally featured talks focused on Technology, Entertainment, and Design. Under the catchy tagline Ideas Worth Spreading, the range of these talks has since expanded to include academic, scientific and cultural topics.

If you have ever watched any of these talks, you will have noticed that they are not the usual boring PowerPoint-based presentations we get in conferences of all kinds. Storytelling techniques – long a proven method for grasping and keeping listeners’ attention – prevail in most TED talks. Another obvious key to their success in the succinctness; speakers have 18 minutes to tell a compelling narrative.

415cATz+xqL._SX326_BO1,204,203,200_

In his engrossing book, TED Talks – The Official TED Guide to Public Speaking, published last year, Chris Anderson, who took over the conferences in the early 2000s, offers the reader a truckload of useful and practical suggestions on how to put together and deliver a memorable presentation. A must-read for everyone who needs to speak in public these days (and who doesn’t?)

To whet your appetite, we have selected five of the most stimulating presentation tips we found in the book. See below.

1.What is the takeaway?

As you organize your talk, decide on what is the point you are trying to make. There must be an overarching theme connecting all the elements of the story. This is called a throughline in movies, plays, and novels. As a planning exercise, make sure you specify a concrete objective in no more than 15 words. What is your goal? What do you want to accomplish? What do you want the audience to do, how do you want them to feel after you leave the stage?

Chris_Anderson_2007-1

2. Get personal

Speakers need to connect to the audience, break the ice and build trust. A talk is much more than mere words. You need to engage the audience on many levels. There are different ways to do that. Making eye contact with the audience, for example, is always effective. Showing some kind of vulnerability, such as admitting that you are nervous, may also work. Using humor at the beginning – through a personal anecdote, presenting funny visuals, or by playing with irony and sarcasm – may do the job. Don’t try to be funny if you are not comfortable with it, though.

3. Visuals

We all know the staggering amount of technology available out there to help public speakers: slides showing graphs, photography, infographics, animations; video, audio, etc. Yet, it may come as a surprise that at least one third of the most viewed TED talks do not make use any of these tools. So maybe you should ask yourself: do I really need to use them? And how much of it is really necessary? Most people are extremely familiar with these so-called innovations by now anyway, so it’s hard to make an impact based only on them. Besides, visuals may distract the audience, taking their attention from you! Then again, great slides may add to the presentation, especially when they do not only repeat and highlight what is being said verbally. Ideally, visuals should reveal (show something that can not be easily described by words); explain (make concepts clearer: a picture is worth a thousand words!); and delight (give the talk aesthetic appeal).

4. To memorize or not to memorize

Although most TED speakers have their presentations scripted out beforehand and memorize them, this approach does not work for everyone. There’s beauty and power in variety. You need to discover your own natural style. Possible options: you can write and memorize your talk; use in-the-moment language to talk about something you are familiar with (it helps to have a mental structure of the points to cover, though); or even read your piece! Whatever makes you more comfortable and confident. However, remember that preparation is essential for any format you choose.

TED_three_letter_logo.svg

5. Traps to avoid

There are some speaking styles TED organizers do not recommend. The sales pitch: trying to sell products or services directly through your talk may damage your reputation as a speaker. The main job of a speaker is to give not to take. So be careful. Find out if this is the kind of talk your audience is expecting. The ramble: to be under-prepared or not to have a set objective is insulting to the audience; the org bore: talks that focus on the greatness of an organization or on how amazing their staff is will probably bore the audience to death – they don’t work there after all. The inspirational performance: despite the fact that great TED talks deeply inspire and move the listeners, this effect cannot be manipulated through tricks and gimmicks. It needs to feel real. So avoid copying the so-called “inspirational” talks, where the speaker is full of self-praise and despicably phony.

For more tips, I strongly recommend you get the book now and make sure your next presentation is a hit.

Au revoir

Jorge Sette

Start your blog today: what are you waiting for?

Posted on by under andragogy, art, blogging, businesstips, Career advice, content marketing, E-books, language, learning english, linguagem, storytelling

I have some 2000 friends on Facebook.  Of course not all of them are close friends, but also family and business peers. Most of all are in ELT (ENGLISH LANGUAGE TEACHING)  one way or another: as teachers, publishers, writers, distributors or students. Of course, our news feeds are packed with info about methodologies, new materials, suggestions on lessons, and self-congratulatory posts on how great it is to be a teacher. The latter, I must confess, are not among my favorite posts: you didn’t see Steve Jobs talking about how great it was to be a brilliant marketer all the time. He presented us the results of his work in terms of concrete products. Of course, with teaching, not all products are tangible, customers are more likely to talk about the quality of our service. However, if we are teachers, we should be teaching on the Internet: not only languages  – our main job – but other stuff we have fun with, things we like, activities we are good at and we can share with other people.

Sharing your interests and expertise with the world.

Sharing your interests and expertise with the world.

We live in a fascinating age where we can show our work on as many and varied platforms as we care to look for: photos on Instagram; videos on YouTube and Vimeo; pictorial suggestions and ideas on Pinterest; snippets of your expertise on Twitter; blogs on WordPress…. to name just the most common. I’m surprised you guys – the experts in inparting knowledge and sharing strategies in meaningful and structured ways –  are not doing that more often online. Most of you keep posting cat pictures and your latest dinner photo on Facebook. That’s fine: some of the cats are even cute, but you can do so much more.

Everytime I go through my news feed I’m fascinated to find out how my friends know about so many different and interesting things:  pets and how to treat them, unusual recipes, places to go to on vacation, art, suggestions on movies to watch, you name it. Most times, however, they just share a copy of something written by another person they might have come across online and expand  a little bit on that.

Well, do more.

Create a blog on the topic and let us learn from you. I have no idea how to cook, and would love to read a simple cooking blog written by any of my friends and would be glad to share with her the results of my efforts, for example. If, for some reason, you don’t like to write, use pictures, videos, cartoons. The important thing is to come up with a story. Create a thread that can lead us to what you are trying to teach us, the goal you wish us to reach. Make it didactic and systematic, set exercises, answer our questions, help us. Who knows, you may even make money out of it, if it gets great readership.

I myself started a blog (LINGUAGEM: jorgesette.com) a year ago just for fun, discussing not only language, my favorite topic, but other themes I enjoyed (movies, art, books, culture, TV shows,  marketing, sales),  but now the blog is becoming more and more professional, as it’s helping me promote the language eBooks I publish on Amazon.com. As I write in English, I’m easily read all over the world, and it’s really gratifying the sense of pride and accomplishment you get when  I see my humble stuff being read in the US, India, Pakistan, France, etc.  This year (2015) we’ve been getting more than 3000 views per month,  and getting stronger.

So, my recommendation is don’t think about the money first: publish something on the Internet for fun: gather an audience, build a network,  and make new friends. Then, if it works out, turn it into a business.

Don’t waste time: start teaching us today! It’s fun.

On the other hand, for those interested in reading how a professional blog for customers should be written, please refer to my previous article: Should you have a blog as a marketer:

 http://wp.me/p4gEKJ-1bv

Au revoir

Jorge Sette.

 

 

 

Blog Linguagem: 1st Anniversary. Jan 2015: 100% Growth!

Posted on by under andragogy, aprenda inglês, Aprender inglês, Aprender línguas estrangeiras, Aprender português, art, Arte, blogging, businesstips, Career advice, content marketing, culture, customer serivce, E-books, edtech, education, Ensinar com Arte, Escrita, filmes, football, great novels, humor, language, learning english, Literatura, marketing, marketing . edtech education, music, Mythology, Presentation skills, sales training

We broke all our records in Jan 2015 with a 100% growth.  Join us now: http://www.jorgesette.com

LINGUAGEM, MARKETING, SALES TRAINING, CULTURE, ART

100% GROWTH

100% GROWTH

 

Our main customers. Where do they come from?

Our main customers. Where do they come from?

 

 

Click on the link below to check out our latest stats in PDF format.

Blog LINGUAGEM- First Anniversary

 

Au revoir

 

Jorge Sette.

OUR BLOG “LINGUAGEM” HAS HAD A GREAT FIRST YEAR!

Posted on by under andragogy, aprenda inglês, Aprender inglês, Aprender línguas estrangeiras, Aprender português, art, Arte, blogging, businesstips, Career advice, content marketing, culture, customer serivce, E-books, edtech, education, Ensinar com Arte, filmes, football, great novels, humor, instructional design, language, learning english, lerning, Literatura, marketing, movies, music, Mythology, Presentation skills, sales, sales training, storytelling, teaching with art, training, TV shows, Wonderful places, Writing

HAPPY NEW YEAR, EVERYONE.

Please find below some official stats sent by wordpress.com on the blog LINGUAGEM. We’ve had a great first year. Thanks for the support and we will back stronger than ever in 2015.

BLOG LINGUAGEM: 2014 official stats

BLOG LINGUAGEM: 2014 official stats

 

 

Screen Shot 2014-12-30 at 8.48.34 PM Screen Shot 2014-12-30 at 8.52.35 PM

 

Au revoir

Jorge Sette.

Five Most Common Misconceptions About Writing

Posted on by under art, blogging, businesstips, Career advice, content marketing, culture, E-books, education, language, marketing, sales

Writing is today more fashionable than it has been in a long time. Perhaps it’s at the peak of its importance ever, with all the blogs, messages, emails and tweets swamping our computer, tablet and smart phone screens every second of the day. Of course, most of the time it’s bad or unclear writing. But everyone is doing it one way or another, and job opportunities are opening up for those who do it well.

Content is the key word in the workplace today. Especially if you are in sales & marketing. The buyer has all the power today and they control when, how and where they will make their next purchase. In this context, writing can be a great asset in educating and persuading prospects, making them see you as the expert, or thought leader in your field. Writing great content and making it available will help you develop a relationship with your potential customers, who will definitely lean towards your offer when the time is right.

Saint Jerome Writing (detail) by Caravaggio

Saint Jerome Writing (detail) by Caravaggio

As a consequence of its importance, the Internet is full of advice about effective writing, how to put blogs together, the dos and don’ts and best practices of publishing anything. By all means, read all you can, as there is a lot of useful information online. Beware, however, of some of the most common misconceptions about writing: in general most of them were acquired or developed at school and academic settings rather than on the Internet. Here are five of the most common:

1. Writing is about inspiration and waiting for the muse to come down and sit on your keyboard. Well, I’m afraid there’s not enough room for the muse to relax and spread out on such a small space. Also, deadlines have a weird way of not accommodating the muse’s busy schedule, so do not wait to get started. Writing is not necessarily what Hemingway warned us against in his famous quote: “There is nothing to writing. All you do is sit down at a typewriter and bleed.” Make it more active: brainstorm ideas, do some research, check out what is trending online, use automatic topic generators on the Internet, and do not delay. Start the process as soon as you can,

 2. Writing comes out as the masterpiece you usually read in the printed copy of good magazines, newspapers and books. Well, the final draft is not easy to get to. That’s what you see published. But anyone can get the process started and refine it until you achieve a satisfactory result. The saying writing is rewriting, or writing is more about transpiration than inspiration are indeed true. Once you spill out your first ideas and get them more or less outlined on the page, you will start the process of polishing them. And that is the hard part. This will take time, effort and immense patience.

3. You cannot self-edit. If we are not talking about your PhD thesis or your fiction masterpiece, do not believe you need a team of copyeditors, researchers and proofreaders ready to work for you. They are expensive and hardly available in enough numbers even for big publishing companies nowadays. So, unless you can count on close friends to help you out with it (remember you can always return the favor), you must learn tactics for self-editing. Do not hesitate to count on every piece of technology available to help you with the task: spell checkers, grammar checkers, dropdown thesaurus, online dictionaries, you name it. There are a lot of very useful tools out there. Read your drafts as many times as you can and carry on refining them. There will be a moment when you’ll get so fed up with reading your piece you will want to throw up. That’s when you take a serious break. I’m not talking about the proverbial coffee time (you have probably been drinking coffee nonstop throughout the whole process anyway). Just abandon your text for a couple of days (I hope you can afford to do that. Factor in those necessary breaks when you plan your timetable to meet the deadline). Next time you get back to the text, you will see it with fresh eyes, and give it the final touches as a Steven Pinker would.

4. Sophisticated writing is good writing. Write as you speak. Content that will help you sell is content that’s simple enough for the majority of readers to understand. So drop the long words and complex sentences. The golden rule of elegance is less is more. Apply this to your writing: precision and simplicity of vocabulary, clarity of ideas, avoidance of overuse of the passive voice, and keeping to what is essential are the tactics that will make you win the reader over. As you read and reread your text, try to leave out everything that is superfluous or redundant. Cut, cut, cut.

5. Not everyone can write. You are write (sorry: right) to think so, if you are using Oscar Wilde or Hemingway as your standard. Artistic and creative writing are not for everyone. It does not need to be for you. But most people can learn to develop and communicate clear, authoritative and persuasive ideas in writing. It takes practice, though. All the content marketing gurus agree on this single point: you need to write everyday if you are in the business. The blog post you will write as soon as you finish reading this text will sound a hundred times better than the one you wrote around the same time last year. They will be both there on the Internet: just read and compare them. You will have improved. So keep working at it and surprise yourself month after month at how much better you are becoming. Good luck!

Would you like to share with us any advice on writing? Please do not hesitate to do so on the comments section of this blog. You might as well rate us so we can improve.

Au revoir

Jorge Sette

What are your questions about the future of education?

Posted on by under aprenda inglês, Aprender línguas estrangeiras, Aprender português, art, businesstips, Career advice, E-books, edtech, education, Ensinar com Arte, Literatura

This is going to be an unusual post. We won’t be giving you any solutions, only problems and issues to consider. All of us who work in the field of education, either as teachers, school owners, publishers or booksellers are worried about the future of our business, or should I say, our mission. From the get-go, I would like to state my position regarding education, so it’s clear and can inform the vocabulary I might use throughout this post. I think of education as a business. Not just like any other business, but a very special and interesting one, as it is the source of human development and betterment. However, in a capitalist society, education is regulated by the same principles of supply and demand of all other businesses.

My objective in this post is simply to raise five of the questions I’m sure most of you share with me. I propose we start searching possible answers, reading up on the topics, and begin a debate on each of these issues. You are more than welcome to use this space (my blog LINGUAGEM) to share your views and ideas on the points listed below. My questions concern these following points:

The School of Athens (detail) by Raphael, 1509

The School of Athens (detail) by Raphael, 1509

1. Teachers. My first question is, of course, will we have a job in the future? As teachers, and other professionals of the education business – publishers, school owners and booksellers – I anticipate the answer will be yes (fortunately), but our jobs will change a lot. More and more the ball will be on our clients’ court (students and parents) and, as a consequence, we will have to adapt and try to reach them directly and on their own terms if we want to survive as professionals. They will have a strong say on everything regarding education: the kind of teacher they prefer, the methodology, the learning materials they will use, and how they wish to purchase them.

2. Methodology. What will be the most popular and preferred way of learning? We have always known learners have different leaning styles and are stronger and weaker at different forms of intelligence. One solution fits all will not do. Therefore, I suspect, we will see a lot of blended learning, with great variation on the percentage of online learning versus classroom lessons. Also, how much of this online learning will be self-learning or involve a tutor or teacher helping them out outside the classroom? In what situations will inductive/deductive approaches work best? The importance of learning pace is also another point to be considered: will these students require more individual lessons or profit more from a group learning environment? How much of the class will need to be flipped, when students deal with the theoretical points at home on their own and then come to class to solve practical problems, discuss doubts or simply apply what they learned in a more controlled environment.

 3. Learning Materials. I’m pretty sure print materials are on the way out, as ebooks can offer all the advantages of print ones, and a lot more. If we already prefer to read novels on the Kindle, what to say of the possibilities inbuilt in a multimedia biology or history educational kit, which will allow them to watch a living cell divide itself or a dramatized episode taken place during the Renaissance played out as a video clip at the click of a mouse. Gaming, in addition, will make learning a lot more active and interesting, stimulating parts of the brain a lecture could never achieve to do. However, there is plenty of room for variation within online learning. We need to consider, for example, the best length of video clips to make retention more effective; should each 5-min footage be stopped and followed by a short quiz? What works best: animations or reals actors? Could a simple replication online of an old-fashioned blackboard with a teacher writing on it and explaining the teaching point work? The latter is exactly what Khan Academy does: except that the teacher is exceptionally good and the classes work like magic! Have you ever had trouble with algebra or trig? Try the modules on Khan and you will enjoy the beauty and magic of concepts that seemed arid and boring when you were in high school.

4. Schools/Colleges. What kind of changes will brick-and-mortar schools have to go through to compete with online learning? Blending is the first thing that comes to mind. But if teachers won’t be lecturing and classes are really going to be flipped, what other kinds of special services could schools and colleges provide to attract and retain clients? It’s really exciting to think about this. The moment we understand better how our brains absorb and/or create knowledge, we may need to hire psychologists, speech therapists and neurologists as part of our regular staff to help our learners out and differentiate our schools from the competition.

5. Metrics. Adaptive learning. How are we going to measure and adapt our teaching to the specific needs of students? What international scales, tests and certifications can be created to align consistently the different approaches across different institutions and regions?

These are all very big questions and require a lot of studying and research before we can come up with the right answers. Besides, the process is really dynamic and won’t stop. It will continue evolving and throwing new lights on education and the learning process. These are really exciting times we live in if we are in the field of education.

My recommendation is start reading up and updating yourself as much as you can on what is going on in the field and start experimenting with new forms of teaching, writing, reading, producing and selling learning materials right now. We don’t want you to have to struggle to catch up.The future of education has already started.

I guess this is all for today. Don’t forget to share your views and make your comments about those topics as you leave this page. We’ll be delighted to read them.

Note: you might want to check out our new book TEACHING ENGLISH WITH ART: MATISSE   available  from AMAZON.COM as an ebook.  Click here for more info: 

http://wp.me/p4gEKJ-1kP

Au revoir

Jorge Sette.